Architect. Implement. Support

How Stanley Black and Decker Implemented SAP CRM for Sales and Service

2012 (March) SAPinsider

Key Learning Points & Takeaways 

GyanSys was able to successfully implement SAP CRM that integrated well with their SAP R/3 4.7 backend. We were able to streamline the process for order entry for product purchasing, installation, and service coordination.

In this case study, you'll learn more about:

  • Why Stanley chose SAP CRM service management.
  • Challenges faced during the implementation project.
  • Value and performance driven solution by GyanSys.
  • Snapshots from the live implemented system.

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